What to expect when you visit HexArmor® – customer visit FAQs

What to expect when you visit HexArmor® – customer visit FAQs header image
2025-03-21

Welcome to Grand Rapids, Michigan – the heart of safety innovation in North America and the home of HexArmor® headquarters. 

HexArmor® isn’t just a leader in PPE – it’s where cutting-edge technology, industry expertise, and strong customer partnerships come together with one common goal: protecting people. Here are some frequently asked questions about what makes visiting HexArmor® an experience your team will not forget. 

 The Experience Center at HexArmor is where expertise, and strong customer partnerships come together to redefine safety.

Q: What makes a visit to HexArmor's headquarters in Grand Rapids, Michigan, so special for customers? 

A: Visiting HexArmor’s headquarters goes beyond seeing the latest in PPE – it’s about immersing yourself in an environment designed for innovation, collaboration, and real-world application. From the moment you step into our Experience Center, you’ll gain direct access to our team of experts who are ready to guide you through every facet of safety. It’s a chance to be part of the process that drives meaningful safety improvements, ensuring that you leave with actionable insights and a deeper understanding of how to protect your team. 

Q: What will customers experience when they visit the HexArmor® Experience Center? 

A: When you visit HexArmor®, we want to give you a true 360-safety experience. Our headquarters spans four floors, each showcasing the latest in PPE technology – from research and design to production and testing. It's not just a facility; it’s a learning center. Whether you're here for a corporate training session or simply to dive deeper into how our products work, our space is designed for collaboration and innovation. You’ll see cutting-edge materials, live impact tests, and ground-breaking PPE in action. It’s where we turn challenges into solutions and connect with the voices shaping the future of safety. 

Q: What types of training and demonstrations can customers expect during their visit? 

A: We offer a variety of opportunities to engage with our products and experts. From corporate training to hands-on safety demonstrations, we’ve designed our facility to meet a wide range of needs. Our state-of-the-art training area can accommodate over 100 people for multi-day training sessions. Whether you’re looking to train your team on best practices or want to learn more about the latest advancements in PPE, we’ve got you covered. Additionally, we offer a fully equipped in-house testing lab, conference rooms, and even a rooftop deck for casual networking or brainstorming sessions. It's a comprehensive environment where learning and innovation happen at every turn. 

Q: What sets HexArmor® apart in terms of safety solutions and customer relationships? 

A: What truly sets us apart is our commitment to transparency. We don’t just promote the good – we address the challenges and areas for improvement in safety head-on. Our approach is about doing what’s right, not what’s easy. Through our deep partnerships with customers, we gather feedback that directly informs our product development. This collaboration has helped us create some of the most advanced PPE in the market. We’re here to listen, learn, and continue evolving with our customers, ensuring that our products provide the highest level of protection, comfort, and reliability. 

Q: What is HexStudios and how does it complement in-person training at the Experience Center? 

A: In addition to our in-person training and demonstrations, we also offer HexStudios – a live broadcast and virtual training academy that brings education and safety training right to you. Unlike traditional Zoom or PowerPoint presentations, HexStudios offers a dynamic, studio-quality experience.  

Whether you're at the office, on-site, or working remotely, HexStudios allows you to experience “live-in-the-lab” testing, product demonstrations, and roundtable discussions. This format is perfect for teams who need flexible, on-demand training sessions without sacrificing the quality and interactivity you’d expect from an in-person session. HexStudios brings safety education to life with high-level engagement and production, making it accessible to anyone, anywhere. 

Q: How does HexArmor’s approach to transparency impact customers? 

A: Our commitment to transparency is one of the cornerstones of our success. We acknowledge the challenges in safety and don’t shy away from addressing them. By fostering open and honest communication with our customers, we’re able to develop products that genuinely solve real-world problems.  

Our partnerships with customers have been instrumental in helping us refine our products to meet the ever-evolving demands of workplace safety. We do what's right – not what's easy – and that’s what drives continuous innovation at HexArmor®. 

Things to do in Grand Rapids during your visit 

If you’ve never been to West Michigan – you’re in for beautiful scenery, vibrant entertainment, good food, and a whole lot of fun. Here are some of the best things to check out during your visit:  

  • Beer City USA: Grand Rapids is home to a variety of craft breweries that offer something for every taste, earning us the name Beer City USA.  
  • Outdoor adventures: Don’t forget your tennis shoes! From the lakeshore to downtown Grand Rapids, there are scenic cycling, hiking, and walking trails to check out.  
  • Art and culture: Discover the ArtPrize, the world’s largest annual art event every fall.. While you’re here, check out Frederik Meijer Gardens – proudly ranked among the most-visited art museums worldwide and the Best Sculpture Park in the US by readers of USA Today in 2023 & 2024.  
  • Freshwater lakes and beaches: With freshwater lakes and beaches just a short drive away, you can enjoy beautiful scenery and blue water – plus...no sharks! 
  • Sports and concert venues: With four professional sports teams and a variety of concert venues, there’s entertainment for everyone.  
  • Nightlife: Relax and unwind with good food, good drinks, and good company in downtown Grand Rapids. Ask your sales rep for their favorite recommendations! 

Ready to bring your team to HexArmor’s Experience Center?

We’re ready too! Contact your local rep or reach out to us directly at info@hexarmor.com or 877.MY.ARMOR. Let’s set up your visit, collaborate with our experts, and equip your team with the tools and knowledge to make a real difference in your workplace safety. 

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